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FrontDeskClinic guide

What an AI receptionist costs a medical clinic

Pricing for receptionist services is quoted per call, per minute, per seat or per month, which makes it hard to compare. This page lays out published list prices and the questions that decide the real cost.

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Why prices are hard to compare

A plan that includes 30 calls and one that includes 150 are not the same product at different prices. Compare the cost per included call, then check what counts as a call, what happens after the quota, whether minutes are metered, and whether fax, texting and extra staff seats cost extra.

Published list prices, read 2026-10-22

These come from each vendor's public pricing page on the date shown and may have changed since. Always check the current page.

  • FrontDeskClinic: Starter: $99/mo for 50 calls a month (about $1.98 per included call); Pro: $249/mo for 150 calls a month (about $1.66 per included call); Ultra: $499/mo for 350 calls a month (about $1.43 per included call).
  • Smith.ai AI Receptionist (https://smith.ai/ai-receptionist), the AI-first self-serve plans: Free at $0 for 25 calls a month and $3.00 per call after that; Pro: $150/month at 75 calls (about $2.00 per call; the page offers 150 and 300 calls at 10% and 17% off). Enterprise: $500/month at 300 calls (about $1.67 per call), with 500 and 1,000+ call tiers and a talk-to-sales option.
  • Smith.ai also sells human receptionist plans (https://smith.ai/pricing) at $300/month for 30 calls, $810/month for 90 and $2,100/month for 300. That is a live-agent service, a different product from software-only AI, so it is not directly comparable to the plans above.
  • Weave (https://www.getweave.com/pricing/): starting from $199 per month, per its pricing page.

What the comparison leaves out

Per-call arithmetic ignores quality, which depends on setup, and ignores the human judgment a live receptionist brings. It also ignores what your plan bundles. Ask each vendor whether the price includes a fax line, texting, voicemail transcription, unlimited staff users, EMR integration and a BAA.

What is in a FrontDeskClinic plan

From the Pricing page, catalog figures above.

  • A dedicated local phone, fax and SMS line on each plan.
  • An AI receptionist that books, routes and triages calls.
  • Unlimited staff users.
  • No setup fees, cancel anytime, and a BAA on every plan.
  • Calls beyond the included quota continue to be answered; additional usage is billed at your plan's overage rate.
  • Voicemail with AI summaries.
Talk to us about your clinicSee pricing

Frequently asked questions

How much does an AI receptionist cost?
Published AI-plan prices on this page run from free tiers to a few hundred dollars a month, and roughly $1.40 to $3.00 per included call. Services with live human agents cost more.
Are there setup fees?
FrontDeskClinic has no setup fees and no hidden costs.
What happens if I exceed my call quota?
Calls continue to be answered. Additional usage is billed at your plan's overage rate, and you get an email as you approach the limit.

Sources

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