Contact & Support
We respond within 1 business day. For urgent issues, email [email protected] directly.
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Contact Information
Response Time
< 24 hours
For new account setup
Service Area
Nationwide
Available in all 50 states
What Happens Next?
Immediate Response
We'll contact you within 24 hours to confirm your details
Instant Setup
Your communication system is configured immediately
Start Communicating
Begin using your secure communication system right away
HIPAA-Compliant From Day One
Your communications are secure and compliant from the moment you start using FrontDeskClinic.
Common Support Questions
How do I set up call forwarding from my existing number?
After signup, you'll receive your FrontDeskClinic number. Simply log into your current phone provider and set up call forwarding to that number. Most carriers support this in under 2 minutes. Our onboarding guide walks you through it step by step.
What happens if I exceed my monthly call limit?
Calls continue uninterrupted — your AI receptionist never stops answering. Overage is billed at $1/minute and you'll receive an email notification as you approach your monthly limit so you can upgrade your plan if needed.
How do I cancel or change my plan?
You can cancel or switch plans anytime from your dashboard with no penalties. Your service continues through the end of your current billing period. Email [email protected] if you need assistance.
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