Subcontractors that create, receive, maintain, or transmit PHI on FrontDeskClinic's behalf
Register version 2026-08-17.1
This register is published under Section 6 (Subcontractors) of FrontDeskClinic's HIPAA Business Associate Agreement with Covered Entities. FrontDeskClinic requires each Subcontractor listed here to agree in writing to restrictions and conditions at least as protective as those that apply to FrontDeskClinic under that Agreement.
Voice telephony and SMS/MMS messaging for clinic patient communications
Call audio and recordings, SMS/MMS message content, phone numbers, and message delivery metadata
Business Associate Agreement in place; subprocessors bound to restrictions at least as protective as those in FrontDeskClinic's BAA with Covered Entities
AI voice receptionist for unanswered inbound clinic calls
Live call audio, call transcripts, and caller-identifying information needed to route and document the conversation
Business Associate Agreement in place; subprocessors bound to restrictions at least as protective as those in FrontDeskClinic's BAA with Covered Entities
Large-language-model processing for fax AI summaries, call-intelligence summaries, and inbox reply drafts
Text derived from fax documents, call transcripts, and patient-message content submitted for summarization or drafting
Business Associate Agreement in place; subprocessors bound to restrictions at least as protective as those in FrontDeskClinic's BAA with Covered Entities
FrontDeskClinic may update this register when subprocessors change. The register version above identifies the current publication. Material changes to subprocessors are reflected here before new PHI flows to an added Subcontractor.